Dear Sir/Madam,
I went overseas last week and opted to stay at one of your hotels. Based on what I had seen in the advertisement, I was enthusiastic and expected your services to be the best. Unfortunately, I was not satisfied at all. In fact, I was disappointed and my hopes were dashed for many reasons.
Our problems started as soon as we boarded your minibus broke down three times and delayed our programs. We tried to overcome it and convinced ourselves that it was a simple accident. But, the problems did not stop there my mom was the next victim as there was no elevator in your hotel. Unfortunately, due to her age, my mom cannot climb the stairs which caused her some health issues that forced her to stay in bed. We attempted to forget about it by amusing the children who were anxious to see the swimming pool, which we subsequently learned did not exist as stated. As a result, the kids were irritated and nagged the whole holiday. Our suffering did not end there, as we were joined by an uninvited party of insects and burglars who crept in to demonstrate that your protection is inadequate.
So, I hope that you understand the troubles we endured. I sincerely need a refund so that we can plan another trip to forget about this nightmare. I look forward to hearing a positive reply.
Yours Faithfully,
Third Form Economics
Sec. School of Sidi Zid
No comments:
Post a Comment