Sunday, January 22, 2023

A Formal Complaint Letter

 Dear Mr. Lucas Williams,

As the director of the Tunisian Tourist Office, I am writing this letter to you because I am upset with the error made by your staff at the Hilton hotel in Cairo. 

We had booked accommodation for 30 British tourists as it was mentioned in our receipt xw28547. Unfortunately, when they arrived, we discovered that 10 could not be accommodated in your hotel and had to be taken to another hotel of lower quality at our expense. 

So, I am kindly asking you for compensation and thank you for your understanding. I look forward to receiving a positive reply from you. 


Yours Faithfully,

Chafik Slimen